Dashboard not showing data consumption

[Dotty]

For over a week now, the data consumption on my dashboard reads as 0 even though I have used data. I am concerned that I may be fast approaching my data limit. The correct consumption amount is displayed for telephone minutes and SMS. Any idea how this can be fixed?

[YannickV]

Hello Dotty, did you contact us already on our chatbot or our social media for this?
I would suggest you'd do that first, that you way you'll get in touch with our client services. 

[kerremelk]

hello, In my phone (it uses android) I can apparently monitor data usage in the phone itself. Your phone may have a similar tool built in? I never really looked into the workings of this because I set the phone to use wifi to run its software updates, and I do not use internet/games und so weiter on that phone so I have actually never used data on the provider carrier.. I would advise to use WIFI at home and where it is free as much as you can, rather than connect through the carrier phoneline.